A person holding an ink pen filling out a customer satisfaction survey

Customer Feedback

We Value Your Feedback

At First Harrison Bank, we are committed to being the top choice in our community by prioritizing our customers. To help us improve, we've partnered with Avannis, a professional research firm, to gather your valuable feedback.

Who is Avannis?

Avannis specializes in customer experience management for financial services and will never ask for your personal or account information. That means they won't ask for your Social Security number, Banking Butler credentials, or debit card number. If anyone ever asks for that information in any format unprompted, it's a scam.

How Will Avannis Contact You?

You might receive a survey from Avannis via email or phone. If a survey is received via email, it will be from Feedback@FirstHarrison.com. The survey takes about 3-4 minutes to complete, and your honest feedback is greatly appreciated.

What Will the Survey Cover?

The survey will ask about your recent experiences with us, such as:

  • Recent branch transactions
  • New account sign-ups
  • Recently closed accounts
  • Your overall relationship with us

Why Are We Conducting Surveys?

We aim to provide the best financial services and products with exceptional personal service. Your feedback is crucial to helping us achieve this goal.

Thank you for your time and participation if you are selected to take part in our survey. We look forward to hearing from you! 












Woman holding a phone and First Harrison Bank debit card with a yellow background

First Harrison Debit Mastercard®

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First Harrison Debit Mastercard