Why is your online banking called Banking Butler®?
We believe in delivering the highest level of service. A butler is synonymous with taking care of your every need. We believe our online banking takes care of your every banking need. Butlers are known to be in high society circles, but our butler serves each and every one of our customers.
How do I enroll in Banking Butler®?
You can go to our First Time User page to enroll for the first time.
What are the username and password requirements?
We're not too picky for the username. As long as your username is between 6 and 18 characters, you're good to go. Password requirements include:
- Must be between 8 and 17 characters.
- Must contain at least 1 number.
- Password must contain a minimum of 1 lower case characters.
- Password must contain a minimum of 1 upper case characters.
- May not be the same as current password.
I forgot my username. What do I do?
We all have so many usernames for all the sites we use on the Internet. It’s easy to forget one. If you forget your First Harrison Bank username, please give us a call or send us a contact message. If you send us a message, we will still need to make contact with you by phone or in-person to share your username.
I forgot my password. What do I do?
Choose the Forgot Password button near the login fields and follow the on-screen instructions.
I think my Banking Butler® has been compromised. What should I do?
We encourage you to immediately change your password if you feel like your online account has been compromised and give us a call to thoroughly review your accounts. We will investigate it and suggest next steps.
How can I transfer funds from First Harrison Bank to another financial institution?
If it's your first time transferring funds to an external account, you may first need to contact us to enable that functionality. Once you're enabled, you'll just need to connect your external account with Banking Butler®. From there, you can transfer funds on the Funds Transfer page in the Transfer menu of Banking Butler.
What are pending transactions?
When we get word of a probable transaction, it will display on your account as pending. Within 72 business hours, the transaction will post to your account. However, merchants do sometimes place a pending charge on your account at times before the final charge posts. This initial pending transaction would then disappear. If a charge is on your account longer than 72 business hours, and you question it, give us a call.
Trouble with your browser?
Technology is cool, but if your browser is giving you issues accessing our website or Banking Butler®, we recommend clearing your browser’s cookies and cache. There are many browser options, but here are a few links with instructions on how to do this for several of the major browsers: