Debit Cards
Easy
Stop by one of our locations and let us know what’s happened with your DEBIT CARD. We’ll take care of the issue in a jiffy. You could even walk out of our locations with an Instant Issue Debit Card.
Easier
To report a lost or stolen DEBIT CARD, call:
- 812-364-6192 or 800-422-6192 during banking hours.
- 800-472-3272 outside of banking hours.
When you call us, we can mail you a new debit card or you can choose to stop by one of our locations, and we can print you an Instant Issue Debit Card.
Easiest
Be sure you have the CardValet app. From this app, you can disable your DEBIT CARD with the flick of a switch. Once you do so, you have the opportunity to look for your lost card while no one else can use it.
CardValet
If you can’t find your debit card, you can call us to mail you a new debit card or you can choose to stop by one of our locations, and we can print you an Instant Issue Debit Card.
Credit Cards
If you need to report a lost/stolen CREDIT CARD, please call 1-800-367-7576. Our partner bank, TIB, will be able to help with stopping your existing card and getting a new one to you in the mail quickly.